Client Testimonials

See What Our Happy Homeowners Are Saying About Emerald Home Loans...

“Forever my favorite Kimberly Decker. Kim could help a cow understand a loan. Myself being the cow, I am very grateful. I recently also worked with Douglas Tredinnick and Debbie Schoenfuss which was also a great experience. All my questions and misunderstandings were addressed instantly. I could not have asked for a better experience. Kudos to you for having such a great team.” – Frank B.| November 9, 2022

"Kim was great to work with. She was friendly, courteous, and professional. Although I had to go a different route in securing my home, she assisted me by answering any questions I had even when I had to use another lender." -Kandis W. | April 25, 2022

"Kimberly Decker was the best! Kimberly and her team did a wonderful job helping with the financials on buying/selling the house. 100% I would use her and her team again if the need comes up. She was very detailed, retuned my calls and explained when I needed explaining. I just can't say enough about her and her team. They are the BEST! -Carlos M. | February 15, 2022

"From the very beginning Kimberly walked us through the entire process. We felt very comfortable working with Kimberly. Explained everything clearly and just made the whole process smooth." -Michael H. | January 28, 2022

"Doug was very helpful throughout this process as a first time home buyer. He was always available to answer any questions about the loan. I would highly recommend him to other home buyers or use him in the future." -Julia N. | January 28, 2022

"Doug was incredibly helpful in walking me through the process as a first time home buyer. He was very responsive to all questions and great with providing updates." -John Y. | January 4, 2022

"Working with Doug Tredinnick on getting my dream home made all the difference for me. Being my first home he answered every question, even when he wasn't in the office and walked me through the entire process multiple times. He made me feel completely comfortable and ensured the loan was closed seamlessly. I could not have asked for anything more and would not hesitate to recommend him." -Mark M. | November 19, 2021

"Our experience with Doug and his team has been great! Doug taught us a lot about the loan process and was there every step of the way to help and give advice whenever he could! We really appreciate how hard him and his team worked to make our dream a reality and help get us closed on our first home in such a short timeframe. If you’re looking for a hard working and dependable loan officer, Doug’s the guy!" -Gabriel M. | September 22, 2021

"Doug was great to work with from start to finish. He and his team are professional and knowledgeable. Doug really stood out amongst the professionals we dealt with during the home buying process. It felt like he really wanted to help us get into a new home." -Nicole L. | September 21, 2021

"We couldn't have been paired with a better loan officer. Doug Tredinnick and his team was there for us every step of the way explaining in great detail what to expect. There was no time when we were in the dark on anything. If we had a question we sent a text and very shortly after a text was received back or a phone call I will recommend Doug and his team to anybody who is in the market for a mortgage. Thank you very much. You have brought great joy to this family." -Liza Marie M. | September 20, 2021

"Kimberly went above and beyond making sure all our ducks were in a row. She made buying a home so much easier. If anyone is looking to by a home she is the go to person, she makes sure to give you all the information you will need to know in buying a house and what you will need to closing she is amazing I would recommend her to anyone. Thank you again Kim." -Tanya | September 3, 2021

"Kimberly did a phenomenal job from the beginning by finding the lowest, unmatched rate, until the very end of the settlement. She was very engaged, caring and communicative throughout my journey of purchasing a new home. I called several lenders and most of them gave me rates higher than what Kimberly started with. She was always calling for anything that came up so that we could close in a timely fashion. Highly recommend Kimberly for your mortgage needs." -Ermal H. | September 3, 2021

"I am pleased to recommend Kimberly Decker as a mortgage loan officer. Kimberly went above and beyond when helping me through my mortgage process. I had an unusual situation where an original document was needed from my previous mortgage lender in order to close the deal. The previous company could not locate this document and it was putting the new deal in jeopardy. This was not Kimberly's responsibility, nor did it have anything to do with Emerald Home Loans, but she helped me investigate the whereabouts of the document in order for me to close. She was on the phone with me day and night, weekends and holidays and finally we located the document and I was able to closed on my new house. She is very personal and took my plight to heart. I highly recommend Kimberly Decker as your next loan officer!" -Donna S. | August 3, 2021

"Kristen and I just got home from a full day of closing / packing and moving 

with Grammy & Papa and just wanted to share a big thank you! Grandparents aren’t the first to come toPicture1-Jun-24-2021-03-50-53-45-PM mind when you hear “mortgage applicant” but you treated them like family each step of the way. This process wasn’t easy by any stretch of the imagination but every step you calmed me down (let me yell at times) and figured a way around the obstacles. The happiness this home has brought my grandparents is absolutely contagious. I’m holding back tears as I write this email because I haven't seen them like this in quite some time. Thank you from the bottom of my heart. I will never be able to say with words how appreciative I am for all your efforts and patience." -Max K. | June 24, 2021

"We’re finally home owners! When I first started my home buying search, I was with a different mortgage lender and there was just no clear direction or care and concern for us as the buyers. Then I met Doug Tredinnick and truly I believe it was God because from that point on, everything changed.  I called Doug one weekend when I was feeling pretty low about the process and I just needed answers. Doug happened to be on his vacation in Myrtle Beach, South Carolina and took the time to talk me through some questions without asking for my business in return. He just wanted to make sure that as a buyer I was being given the right information and that I was going to be an educated consumer. That was all it took for me to know that Emerald Home Loans was the right company for me and that Doug was the right broker! I want to say thank you to the entire team at Emerald Home Loans who helped to make this happen from Janet to Kim to Doug, and I’m sure many more. You made this process so smooth for us. There were no hidden fees or secrets and there was total transparency. I would highly recommend Emerald Home Loans to any of my friends or family in the future. You don’t know what it means to us to finally be home. God bless you all." - Toni & Jarrett H. | May 8, 2021

"I had options for my mortgage refinance and decided to go with Doug Tredinnick and his team. He was very knowledgeable and took the time to listen to my financial scenario. He provided me with valuable insight and options for consideration." -Patricia S. | March 22, 2021

“I cannot say enough about Kimberly Decker and her patience in helping myself and my wife in the process of getting this mortgage.  She is definitely an asset to your company."  - John R. | March 6, 2021

"My loan officer treated me like a friend. He understood the importance of getting a loan and at the same time he was truthful and professional. I was happy I wound up with a good loan officer!" -Yolanda R. | February 17, 2021

“Doug contacted me within minutes of filling out the application. We set a clear path of next steps on the first call and began the process. Doug and his assistant Kimberly Decker were outstanding to work with and very responsive to questions at all steps. Kim went above and beyond to ensure my file was updated to move it along quickly as we were under pressure in our personal lives to move, and move fast. Both scored perfect 10/10.” -Jerry B. | February 1, 2021

“I wanted to drop you a note to express my thanks for helping me secure a mortgage. I was thrilled that you were able to work with my fears, silly questions and insecurities and help me dare to try for a mortgage. You helped a very distant dream come true. I see why you hold the title senior loan officer. I will be sure try to recommend my friends who are shopping for homes to you.” -Yolanda | January 29, 2021

"Doug Tredinnick was very knowledgeable and easy to work with throughout the entire mortgage refinancing process. I would highly recommend Doug and Emerald Home Loans to anyone looking to get a mortgage or refinance!"  -Marie K.  | December 11, 2020

"Doug, Brenda, and Kim went above and beyond to help my clients purchase their home. They communicated with me constantly and kept me in the loop every step of the way. I would recommend Doug and his team every day and twice on Sunday." -Marcello L.

“Hi Kim, thank you so so much for all the work you've put into my application and closing. You're balancing being a supermom while burning the midnight oil to help me close in time. You always respond lightning fast and get me the answers I need to all the questions. I appreciate all that you do. I have referred and will continue to refer Doug and you to as many of my associates.” -Tuyen T.  |  September 15, 2020

“Doug, thank you so much for your work during the application process and the closing. I am impressed with the level of communication, dedication, and responsibility you have shown. I have referred and will continue to refer you to as many of my associates. (Everyone is trying to steal you from me for their loans). You went the extra mile for me, so I will go the extra mile for you 🙂. I really appreciate your professional and personal advice. Couldn't have gotten a better rate or service anywhere else.” – Tuyen T.  |  September 15, 2020

"Doug, you have been such a help to Max and I. You always made yourself available and answered any questions we had, right away. Being a new home buyer was extremely frightening but your guidance and support made the process simple, and easy. We are extremely grateful and will be using you, and recommending your services in the future. Thanks again!” -Kristen K.

“Doug Tredinnick was the ultimate professional. We had an unusual situation and he stayed the course. We also had a fantastic loan processor, Shanequa, who was an unbelievable asset. As stressful as a home purchase can be, I would highly recommend Doug and team.” -Monique F.

"I am so glad I stumbled on Douglas Tredinnick at EHL by accident. He gave me a call back immediately and gave me an awesome interest rate and was very thorough at explaining the guidelines. Doug and his team guided me through the whole process and everything went smoothly which was very helpful during a pandemic. I have already recommended him to my friends who may be interested in refinancing. I said everyone should go through him. He makes a daunting process easy and will help you save money!" -Nykki D.

"I would like to thank you for all your hard work and dedication in working with me in order to finance my home.  I can't express how grateful I am for all the advise and knowledge you provided me.  You were always available when I had a question. I will definitely recommend you to everyone I know.  Thank you! You were great!" -Pamela A.

"I had a hurdles pop up more than half way thru the underwriting process that involved a credit card interest rate. The Loan Officer was very supportive and patient while i sorted it out. He assured me that EHL would continue to work to find funding so i wouldn't lose the house. His communication through the entire process was top notch."  - Michelle W.